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Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which SAproducts collects, uses, maintains and discloses information collected from users (each being “you”) of the www.SAproducts.com.au website (“Site”).  This privacy policy applies to the Site and all products and services offered by SAproducts.

 

Personal identification information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, do a product search, register an account, fill out a contact form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number,

We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, however please note that this may prevent you from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Cookies are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser.  Cookies enable SAproducts to store items in your shopping cart and to identify you on return visits.  Most browsers automatically accept cookies.  You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you choose to do so, please note that some parts of the Site may not function properly.

How we use collected information

SAproducts collects and uses your personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our you as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send you information you may have agreed to receive about topics we think will be of interest to you.
  • To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you may receive emails that might include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, please follow the unsubscribe instructions at the bottom of each email, or contact us
  • To verify your age
    In accordance with our terms and conditions, if you are under 18 you may use SAproducts only with involvement of a parent or guardian.

How we protect your information

SAproducts takes reasonable precautions to ensure your personal information is protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure.

Sensitive and private data exchange between our Site and you occurs over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

SAproducts may use third parties to deliver or perform some of its functions. Examples may include fulfilling orders, delivering orders, preparing and sending mail-outs, marketing analysis and assistance, processing credit card payments and providing customer service. SAproducts will only disclose your personal information to authorised contractors or other third parties when appropriate and necessary to achieve these functions.

Third party websites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to you by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy

SAproducts has the discretion to update this privacy policy at any time. This Privacy Policy was last updated by SAproducts in September 2017.  It is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this Privacy Policy.  If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at admin@saproducts.com.au

 

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Copyright 2017 SAproducts – Traditional South African Imported Products. All Rights Reserved.
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Birchson Pty Ltd is an Australian owned business (ABN: 17120399046) and will be taking payments on behalf of SAProducts.com.au. Payments are protected by a required SSL. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Liquor Licence Number LIQ770010252.